Privacy notice
Last reviewed 11 November 2026. Controller: DIGITAL TEST SERVICES LIMITED, 124 City Road, London EC1V 2NX, company number 05851356.
What we hold
| Group | Data |
|---|---|
| Enquirers | Name, organisation, email, project notes |
| Panel members | Name, email, assistive setup, availability, payout details |
| Session records | Findings, screenshots, facilitator notes, timings |
| Client access | Test account references and estate lists |
Lawful bases
Contract for engagements and panel sessions; legitimate interests for enquiries and practice administration; consent for recording and optional updates; legal obligation for statutory records.
Recipients
Cloudflare (hosting, DNS, mail routing), Formsubmit (form delivery), our mail provider, our rewards provider for panel payments, our accountant. Findings go to the commissioning organisation only.
Retention
| Enquiries | 12 months |
| Panel profile | Membership + 24 months |
| Reports and evidence | 24 months, or per contract |
| Payment records | 6 years |
Rights
Access, correction, erasure, restriction, portability and objection: [email protected], answered within one month. Complaints to the Information Commissioner’s Office.
Cookies and third parties
No analytics or advertising cookies. A session cookie exists only while a form is open. Google Fonts receives the visitor’s IP address; host logs are kept 30 days.
Transfers
Transfers outside the UK rely on the UK addendum to standard contractual clauses.