DTSDigital Test ServicesEst. 2006
Accessibility · Content QA · London

Digital services that hold up when someone checks.

A small practice running since 2006, for organisations whose websites and documents have to satisfy someone other than themselves: auditors, ministers, or the people who rely on them.

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Practice record
Company
05851356
Incorporated
20 June 2006
Office
City Road, EC1V 2NX
Standard
WCAG 2.2 AA
Report window
10 working days
Retest
Included, 21 days
Accessibility-first

Manual WCAG 2.2 AA audits with assistive-technology passes, not checklist theatre.

Evidence packs

Findings written as tickets, with reproduction steps and severity ranking.

Twenty years

Incorporated 20 June 2006. Company No. 05851356.

Services

Scoped in writing before work starts, priced per deliverable, retested inside the fix window. Nothing is invoiced by the hour.

Accessibility audits

Manual testing against WCAG 2.2 AA with screen reader, keyboard-only, zoom and voice passes, plus retest after remediation.

Public sector readiness

Evidence aligned to the Service Standard and the accessibility statement duty, formatted for the panel that reads it.

Content QA sweeps

Link rot, broken PDFs, missing alt text and stale metadata across large estates, fixed by list, verified twice.

Assisted digital sessions

Testing with people who rely on the thing you are testing: screen readers, switch access, magnification, voice control.

Remediation support

Findings written as tickets your developers can pick up without a call, with a pattern library of fixes where one exists.

Statement drafting

Accessibility statements that match the evidence, including the honest known-limitations section most statements skip.

What an evidence pack looks like

Extract from a redacted council audit. Severity is carried through to the ticket, so nothing is lost in translation.

RefFindingWCAGSeverity
D-03Focus lost after modal close on the payment step2.4.3blocker
D-07Error message not linked to the failing field3.3.1high
D-12Contrast 3.9:1 on secondary buttons1.4.3high
D-18PDF forms missing tags; 14 documents1.3.1medium
D-21Status message not announced politely4.1.3medium

How the pack is delivered

One PDF for the signer, one ticket set for delivery, one evidence folder keyed to refs, one statement draft where the duty applies.

Retest inside 21 days is included and closes each ref individually. A closed ref keeps its evidence for the audit trail.

Our own accessibility position →

How a commission runs

Scoping call

Service, estate size, duty and deadline. Fee and date confirmed in writing the same day.

Audit

Manual passes, assistive technology, content sweeps. Evidence taken as we go, not reconstructed after.

Report and retest

Findings ranked and issued, fixes retested free inside the window, statement drafted where needed.

Who we work with

Most commissions start because a statement has to be published, a procurement gate has to be passed, or a complaint has already landed.

Local authoritiesForms, planning portals, waste and housing services
Housing providersRepairs reporting, rent accounts, tenancy documents
Membership bodiesRenewals, event booking, member areas
AgenciesSub-contracted audit for build partners

We produce the evidence that makes a position defensible, then help clear the backlog rather than only naming it.

Assisted digital panel

We staff assisted sessions from a standing UK panel of people who use assistive technology day to day.

You do not need to be an expert: the brief tells you exactly what to try and a facilitator is on the call. Sessions are remote, capped at forty minutes, and paid per completed test rather than by the hour.

Requirements: 18 or over, UK-based, using your own assistive setup.

Questions

Do you audit against anything else?

WCAG 2.2 AA is the baseline. Where a client needs AAA on a subset, or EN 301 549 wording, the scope states it explicitly.

Can you audit a password-protected area?

Yes, with test accounts supplied by you. Accounts are scoped to the flows in the brief and dropped at the end.

Who signs the report?

A named auditor with the findings tree attached. The same auditor runs the retest, so nothing passes on someone else’s reading.

Do you do remediation itself?

Occasionally, for content and PDF work. Code remediation usually goes to the delivery team, with our patterns as the spec.

Enquiries

Describe the service and the deadline. You will get a scope and a fee within one working day.

DIGITAL TEST SERVICES LIMITED · 124 City Road, London EC1V 2NX · Company No. 05851356 · Calls answered 09:30–17:00, Mon–Fri